SAP SuccessFactors
AI for SAP SuccessFactors, along the whole employee lifecycle
AI is now the foundation of HR on SAP. TSP sets up Joule agents from hiring to pay, adds its own extensions where SAP’s standard stops, and keeps your core clean. Candidates onboard by phone, signatures file themselves and every release is tested automatically.
Certified partners
AI for SAP SuccessFactors combines SAP’s Joule agents with extensions that automate HR work inside the system. The Silicon Partners (TSP) sets up Joule agents across hiring, pay and development, and builds its own extensions for onboarding documents, WhatsApp onboarding, e-signatures, release regression and continuous employee sentiment, two of them on the SAP Store.
- 150+150+SuccessFactors test bots
- 100+100+HCM customers served
- 100+100+Certified SuccessFactors consultants
TSP extensions for SuccessFactors
Five extensions. No new platform.
Built on SAP Business AI Platform, each one runs alongside SuccessFactors and writes back into it, so your core stays clean and upgrades stay simple.
Data Collection
Candidates photograph their documents and AI reads, checks and enters the data in Employee Central. Onboarding time halved at a 30,000-employee steelmaker. Winner of the SAP Innovation Awards. On the SAP Store.
Data Collection for WhatsApp
The same engine in the app candidates already use: no portal, no password. Built for many markets from the start.
Automated Regression Testing
AI agents run your SuccessFactors regression suite after every release and configuration change, with an evidence document for each run. 90% of the manual effort automated.
DocuSign for SuccessFactors
An HR event triggers the signature request, employee data pre-fills the document and the signed file lands back in the employee profile. On the SAP Store.
eNPS
A monthly check-in read by AI agents through Joule. Scores, comments and SuccessFactors data combined, with suggested actions for each department.
See it work
The extensions, working inside SuccessFactors
The demo shows each extension in a live SuccessFactors system:
- Data Collection: a candidate uploads an ID, and AI reads, validates and transfers it into Employee Central.
- WhatsApp onboarding: a candidate completes onboarding in a chat, documents included.
- Regression testing: an agent runs a new-hire process end to end and files the evidence.
- DocuSign: a job change sends a document for signature, and the signed file returns to the profile.
- eNPS: AI agents read a month of answers and suggest what to do next.
SAP Joule agents
Joule agents from hiring to pay
SAP builds AI agents into SuccessFactors. TSP configures them for your processes, data and policies, and connects them to the rest of your SAP landscape.
Agents take the repetitive work out of hiring and onboarding, from the first application to the first day.
What the agents do
- RecruitingScreens and shortlists candidates
- OnboardingPrepares new hires automatically
- Talent intelligenceConnects skills, talent and insights for hiring decisions
What changes
- Faster hiring in high-volume roles
- Recruiters freed for the conversations that matter
Employees get answers in seconds, and HR stops fielding the same questions every day.
What the agents do
- HR questionsAnswers everyday questions, with policy sources cited
- Time offManages requests and balances
- PayExplains pay to employees and supports pay and bonus decisions
- HR ticketsResolves employee tickets and helps admins manage configuration
What changes
- Fewer tickets reaching HR
- Consistent, cited answers
Agents help managers and employees plan growth with accurate skills data.
What the agents do
- GoalsPrepares managers for goal conversations
- LearningRecommends courses and training
- Careers and successionPlans succession and career growth
- Skills and analyticsKeeps skills data accurate and turns workforce data into answers
What changes
- Development grounded in real skills data
- Managers better prepared
How do Joule agents, TSP extensions and TSP ARIA fit together?
In three layers. SuccessFactors and its Joule agents are where HR work happens. TSP’s extensions sit inside SuccessFactors and cover what SAP’s standard doesn’t, such as document capture and e-signatures. TSP ARIA, TSP’s agentic delivery platform, governs how the system is built and run, from the first project to support after go-live.
Key questions
What HR and IT leaders ask about AI in SuccessFactors
Do TSP’s extensions affect SuccessFactors upgrades?
No. They run alongside SuccessFactors and exchange data through standard interfaces, so SAP’s twice-yearly releases install as normal. Automated Regression Testing checks every release against your configuration anyway.
Where should we start with AI in HR?
With the highest-volume, most repetitive work: onboarding documents, employee questions and release testing. They pay back quickest and are easy to measure. A walkthrough with TSP shows which extensions and Joule agents fit your processes.
Is our employee data safe?
The extensions work within your SuccessFactors security model and write data back into Employee Central. TSP delivers under ISO 27001 information security. Your security team reviews each extension’s data flows before it goes live.
Ways to start
Start where you are
Usual first step
SuccessFactors AI walkthrough
- Duration
- 45 minutes
- Cost
- Free
What you get
The extensions and Joule agents shown in a live SuccessFactors system, and a view on which would pay back first for you.
Extension pilot
- Cost
- Scoped to one extension
What you get
One extension, such as Data Collection or Automated Regression Testing, running in your SuccessFactors with your processes and measured results.
FAQ
Questions about AI for SuccessFactors
Straight answers to what SAP leaders ask us most.
What are Joule agents in SuccessFactors?
Joule is SAP’s AI copilot, and Joule agents are AI agents built into SAP applications. In SuccessFactors they handle HR tasks such as answering policy questions, managing time off, preparing new hires and supporting pay decisions, within your security and approval rules.
What is TSP Data Collection?
A TSP extension for SuccessFactors onboarding. Candidates photograph or upload their documents, and AI reads, validates and enters the data in Employee Central, with identity checks such as face matching. It won the SAP Innovation Awards and is available on the SAP Store. It’s the current version of TSP’s Document Verification Bot.
Can candidates onboard through WhatsApp?
Yes. Data Collection for WhatsApp runs the same document capture and validation in a WhatsApp chat, so candidates don’t need a portal or password. It suits high-volume hiring and markets where WhatsApp is the main way people communicate.
Are the extensions on the SAP Store?
Data Collection and the DocuSign integration for SuccessFactors are available on the SAP Store. TSP Clock-In, for offline time capture, is also listed by SAP.
Do we need TSP to implement SuccessFactors to use the extensions?
No. The extensions work with any SuccessFactors system, whoever implemented it.
Next step
See AI working in SuccessFactors
A walkthrough with a TSP HCM lead, in a live system. You leave knowing which agents and extensions would pay back first for your HR team.
- info@tsp.tech
- Headquarters · Folsom, California
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What happens next
- 01You tell us where HR spends its time today
- 02We show the agents and extensions that fit
- 03If it makes sense, we scope a pilot