Customer story · S/4HANA

A US wine and spirits producer gets more from the SAP it already runs, with 98.4% fewer overdue MRP items

A large family-owned US wine and spirits producer had invested heavily in SAP, but its supply chain still ran on manual effort. TSP activated the SAP capabilities it already owned, improved master data and moved teams to exception-based planning. Overdue MRP items fell 98.4%, operational exceptions fell 66.5%, and 2.9 million feet of picking travel was removed.

  • Consumer packaged goods
  • Family-owned wine and spirits producer
  • United States
  • The producer’s existing SAP landscape
Overhead view of wine and spirits bottles moving along parallel conveyors in a bottling hall
  • 98.4%fewer overdue MRP supply elements
  • 66.5%fewer operational exceptions
  • 2.9 million feetof picking travel removed

01 · The challenge

A big SAP investment, still run by hand

Planning, production and logistics relied on manual work despite a significant SAP investment. Planners didn’t trust operational data because information flowed in pieces and governance was inconsistent. Teams had no single source of truth, and warehouse staff walked far more than they needed to.

02 · The approach

Use the SAP already there, and use it well

TSP activated and optimized existing SAP capabilities and added no new platforms.

What TSP delivered

  1. Process and governance

    SAP processes tuned, with master data improved and standardized.

  2. Exception-based planning

    Planning, production and logistics aligned around the exceptions that need attention.

  3. Flow-based planning

    Smoother flow of information, materials and decisions.

  4. Automation

    Integrated planning, production and logistics execution.

  5. Enablement

    Training so business teams use the SAP capabilities they have.

03 · The results

Fewer red lights and less walking

  • 98.4% fewer overdue MRP supply elements, improving planning and execution
  • 66.5% fewer operational exceptions for teams to firefight
  • 2.9 million feet of unnecessary picking travel removed from the warehouse
  • SAP established as the trusted source of operational data

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