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Customer story · S/4HANA

An appliance manufacturer in India lays its Industry 4.0 foundation with a greenfield SAP S/4HANA 2022, live with zero business impact

One of India’s fastest-growing appliance design manufacturers, making room air conditioners and small domestic appliances, wanted to move toward Industry 4.0 from SAP ECC 6.0. TSP implemented SAP S/4HANA 2022 as a greenfield project, with embedded EWM, plant maintenance, quality management and bank integrations. It went live with zero business impact within 48 hours of downtime.

  • Manufacturing
  • Appliance design manufacturer
  • India
  • SAP ECC 6.0 to SAP S/4HANA 2022, greenfield
Talk to us about a result like thisRead the story
Operator inspecting equipment beside clarifier tanks at a water treatment plant
  • Zerobusiness impact at go-live
  • 48 hoursof downtime
  • 10 monthsof dual landscape maintenance

01 · The challenge

Plant finances, maintenance and inventory each ran their own way

The manufacturer wanted to move toward Industry 4.0 to improve the customer experience, keep its market share and make its processes more efficient, data-driven and sustainable. Its technology had gaps: financial records organized differently plant by plant, unstructured maintenance management, inventory that wasn’t harmonized, and no room for automation, AI or machine learning. The move meant maintaining two landscapes for 10 months, converting customers, vendors and employees to business partners, and adapting finance and planning to SAP S/4HANA.

02 · The approach

Start again on SAP S/4HANA 2022

The first step was moving from SAP ECC 6.0 to SAP S/4HANA. TSP delivered a greenfield implementation of SAP S/4HANA 2022, with these capabilities added.

What the new system brought in

  1. Warehouse and stock

    Embedded Extended Warehouse Management, with inter- and intra-company stock transfers.

  2. Maintenance and quality

    Maintenance planned and recorded in one place, and quality inspections with result recording.

  3. Finance and data

    Universal Journal, credit management, Material Ledger and MRP adapted for SAP S/4HANA, with data model changes, data cleanup, material number extension and custom code remediation, plus sales rebates on condition contracts and quantity budgets for high-value material purchases.

  4. Banks and documents

    Host-to-host bank integrations, and a content server with MaxDB for document management.

  5. Fiori, analytics and security

    Standard Fiori apps with enhanced approval workflows, real-time analytical reports, and redesigned security roles and authorizations.

  6. SAP Solution Manager 7.2

    Implemented and upgraded for enhanced reports and recommendations.

03 · The results

A foundation for Industry 4.0, live with zero business impact

  • Greenfield SAP S/4HANA 2022 live across finance, warehouse, maintenance and quality
  • Zero business impact at go-live, within 48 hours of downtime
  • No major issues in hypercare
  • Greater visibility, with better reporting to senior management
  • Faster decisions and approvals through standard Fiori apps
  • Minimal maintenance after go-live

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